FAQ

How do I get help or reach support? Join our Discord — it's the support channel and the fastest way to get help, ask questions, and hear about what's new. You can also email contact@cdmediainc.com.

Does SlingAgent post to social media for me? Yes. Connect an account and use Publish now for one-click posting, or set a link to Auto (paid plans) and the agent posts approved promos on schedule. On Free, you copy and post yourself.

Is there a free trial? Yes — new accounts can try Pro free for 14 days, with full autopilot and AI images, and no card required. Start it from the pricing page or your dashboard. One trial per account.

What happens when my trial ends? If you haven't added a payment method, your account simply returns to Free — the agent stops auto-posting, but nothing is deleted. Your links, promos, and analytics stay exactly as they were; connect a card any time to turn autopilot back on (on Starter or Pro).

A platform connected but posting doesn't work — why? A couple of networks (Pinterest and TikTok) are still completing their app-review process — each network approves apps before they can post for everyone. See Connecting accounts for platform-specific notes.

Why does only Facebook connect, not Instagram? Instagram must be a Professional account linked to your Facebook Page. Once it's linked, reconnect and both come in together. See Connecting accounts.

Can I install SlingAgent as an app? Yes — it's a PWA. See Install the app.

If my Share once links expire, do they stop working? No. Expiring only clears a share off your Share once tab and history — the short link keeps redirecting and its clicks keep counting in analytics, so anything you already posted stays live. Shares are kept forever unless you choose a window under Settings → Share once. To hold on to one for good, Convert to promos: it becomes a normal link and is never expired. See Expiring old shares.

Can it track how much money my links make? It tracks clicks and engagement on your tracking links. It cannot see sales on the destination (for example, Amazon doesn't expose per-link commissions).

What can I promote? Anything with a URL — affiliate links, products, posts, services, offers.

Which AI writes the promos? SlingAgent uses xAI's Grok to generate copy tailored to each platform.

What timezone are things scheduled in? Your local timezone by default — SlingAgent detects it from your browser, and new promos post around 9am your time. If you set an audience region on a link, its posts go out at ~9am in that region instead.

Do I have to write anything? No — SlingAgent drafts everything. You just review, tweak if you like, and share.